Step 1: Share the details
Tell us your child's name, age, interests, Christmas wish, and something they have done well. Santa uses those details during the conversation.
Live · Two-way · Personalised
Live Phone Call from Santa Claus
A magical, personalised phone conversation with Santa — created especially for your child. Santa does not just play a recording: he talks with your child live, responds to what they say, and already knows their name, wishes, and the special details you share.
Talk live with Santa from home. Your child presses one big button, hears the North Pole ring, and Santa answers in real time in your browser — on speaker, with you nearby.
- Genuine two-way conversation — Santa listens and replies in real time.
- Personalised with your child's name, wishes, and the details you share.
- No app required — works in your phone or computer browser with a microphone.
How it works
Step 2: Choose your Santa and check out
Pick the Santa your family loves, select the live phone call option, and pay securely. You receive a private link by email when your order is ready.
Step 3: Enjoy the conversation
When you are ready, your child presses the big Phone the North Pole button. Santa greets them personally, asks questions, listens, and responds live — for about two minutes.
Good to know before you book
- Duration
- About two minutes per order
- How many calls
- One live call per order
- How to connect
- Browser on phone, tablet, or computer (microphone required)
- Countries
- Checkout in GBP or USD
- Keepsake
- Recording and transcript for parents after the call
- Supervision
- An adult should stay nearby during the call
Example conversation
Illustration only — you share your child's Christmas wish when you book, so Santa already knows it. A real call lasts about two minutes and follows what your child says.
Santa: Ho ho ho! Hello Lily! Your mum and dad told me you've been wishing for a purple bike with shiny streamers — is that still at the top of your list?
Child: Yes! The one with the bell as well.
Santa: The elves have already heard about the bell. They love a good ding-ding on Christmas morning! Have you been practising without stabilisers like you told your parents?
Child: A little bit. I'm getting better.
Santa: That's exactly what I like to hear. And I also heard you helped your mum with the dishes last week — that was very kind.
Child: She was tired so I dried the plates.
Santa: Wonderful. How is your little brother Max? Are you still sharing nicely with him?
Child: Most of the time! He wanted to play with my crayons yesterday.
Santa: Sharing crayons is hard work sometimes. If you keep trying, that's the sort of thing the nice list remembers. What would you ride to first on your purple bike if it arrived?
Child: Maybe to the park to see my friend Amira.
Santa: What a lovely plan. Just remember your helmet, Lily. Now, is there anything else you want Santa to know before I go feed the reindeer?
Child: Will you come on Christmas Eve?
Santa: I'll be busy with my sleigh, but I'll be thinking of you. Keep being kind, get plenty of sleep, and Merry Christmas — ho ho ho!
This is a family experience for parents and guardians to arrange. An adult should be nearby during the call. Please only provide information you are comfortable sharing, and avoid including sensitive personal details.
The live conversation uses AI voice technology so Santa can respond naturally while staying warm, festive, and encouraging — never frightening or pressuring a child.
Your live call link stays unused until your child presses the button, so you choose the moment — there is no appointment slot to reschedule. Our terms do not offer refunds once an order is placed; please check your details before checkout.
Compare live calls and recorded messages · How recorded Santa messages work
Quick answers
Is this a real live call or a recording?
It is a genuine live, two-way conversation. Santa listens to your child and responds in real time using the details you provide at checkout. It is not a pre-recorded message that plays on a loop.
Does Santa call my child's phone number?
No. You open a private link in your browser after checkout. Your child presses Phone the North Pole when you are ready. Santa answers through the device — there is no inbound phone call to your number.
How long does the live Santa call last?
About two minutes. That keeps the magic focused and works well for young children. One live call is included per order.
Can we book a date and time?
There are no scheduled slots. After you pay, you receive a link by email. The call happens whenever your family is ready — Christmas Eve, a quiet afternoon, or any moment you choose — until the one included call is used.
Which countries and currencies do you support?
You can check out in GBP or USD, depending on the Santa you choose and the prices shown at checkout. You need a modern browser and permission to use the microphone.